Help & answers
Frequently asked questions
Everything you need to know about TavaTrack. Can't find it? Email us at support@tavatrack.com.
No. It answers in a natural voice and is trained on your business — your services, your service area, your pricing rules, and how you talk to customers. Most callers can't tell.
Today a missed call is usually a lost job — most people just call the next contractor. With TavaTrack the call is answered instantly, the lead is captured, and the job is booked, 24/7 and after hours.
Most contractors are live within a few days. We handle setup with you — training the AI, connecting your calendar or CRM, and forwarding your number. No technical work on your end.
It knows its limits. For anything outside its scope — or an emergency — it follows your rules: take a detailed message, text you right away, or route the call to you or an on-call tech.
Most likely yes. TavaTrack connects with Jobber, Housecall Pro, HubSpot, Google Calendar, Outlook, and thousands of other tools through Zapier and webhooks. If you don't see yours, just ask.
The AI Receptionist answers phone calls. The AI Website Chatbot answers visitors on your website. Both capture leads and book jobs — they just meet your customers wherever they reach out.
After a job, TavaTrack asks the right customer for a Google review — either with a form/QR link you send, or automatically triggered from your CRM when the job is marked complete.
No. Start with just the receptionist if you like. Reviews and the website chatbot can be added any time, and bundling them into a package saves money versus buying each separately.
Plans are month-to-month, with one month free if you pay annually. We'll confirm the current terms during your demo.
See the pricing page for current plans and packages.
Still have questions?
Book a 15-minute demo and we'll answer everything — and show you a real call.
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