TavaTrack

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Quick answers to the questions owners ask.

Everything contractors ask before putting TavaTrack on their phones. Can't find yours? Book a demo or call (978) 223-7085.

Frequently asked

The basics.

Is this just another answering service?
No — answering is just the front door. TavaTrack can also book the job into your calendar or CRM during the call (on the Pro plan), rebook past customers when they're due for service, request Google reviews after finished jobs, and text you everything it does. Picking up the phone is chapter one; keeping the revenue is the point.
Will it sound like a robot to my customers?
No. It answers in a natural voice and is trained on your business — your services, your service area, your pricing rules, and how you talk to customers. Most callers can't tell.
What happens to a missed call today vs. with TavaTrack?
Today a missed call is usually a lost job — most people just call the next contractor. With TavaTrack the call is answered instantly, the lead is captured and texted to you, and the job is booked, 24/7 and after hours.
How long does it take to get set up?
Most contractors are live within a few days. We handle setup with you — training the AI, connecting your calendar or CRM, and forwarding your number. No technical work on your end.
What if the AI can't handle a call?
It knows its limits. For anything outside its scope — or an urgent situation — it follows your rules: take a detailed message, text you right away, or route the call to you or an on-call tech.
Will it work with my scheduling software?
Most likely yes. TavaTrack connects with Jobber, Housecall Pro, HubSpot, Google Calendar, Outlook, and thousands of other tools through Zapier and webhooks. If you don't see yours, just ask.

Frequently asked

Plans & pricing.

What's the difference between Starter and Pro?
Starter ($347/mo) answers every call 24/7, captures every lead, and texts it to you. Pro ($547/mo) does all of that and also books the job straight into your calendar or CRM.
What are the add-ons?
The Website Chatbot ($247/mo) answers and books visitors on your website. Customer Winback ($247/mo) texts past customers when they're due for service and rebooks them. Review Requests ($47/mo) asks every customer for a Google review after a finished job.
Do I have to buy everything at once?
No. Most contractors start with just the receptionist. Add-ons can be added any time — or never. If you want the whole front office working together, ask about the Front Office Suite.
Is there a contract?
No. Everything is month-to-month with no contract. Cancel anytime.
What does it cost?
The AI Receptionist is $347/mo (Starter) or $547/mo (Pro). See the pricing page for add-ons and the Front Office Suite.

Still have questions?

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