The easiest job you'll ever win is one you already won once.
Customer Winback texts your past customers when they're due for service — a friendly check-in from your business, not a marketing blast — and books them back onto your calendar.
Your best customers are sitting in your CRM, going cold.
The homeowner you installed for last spring is due for a service. The customer from two years ago is about to search "HVAC near me" and might not remember your name. Winning them back costs a text — losing them costs a customer you already paid to earn.
Finds who's due
Winback watches your existing customer list — Jobber, Housecall Pro, or a simple spreadsheet — and spots who's coming up on their service anniversary.
Sends a friendly text
A short, personal message from your business — "it's been about a year since we serviced your system" — with batches you approve. Opt-outs honored automatically.
Rebooks the job
When they reply, the job gets booked — same calendar, same CRM, same system as your AI receptionist. Repeat revenue, zero chasing.
Winback only messages your own past customers, under your business's name, with your approval on every batch.
$247/mo, on any plan.
One rebooked maintenance visit typically covers the month. Add it to Starter or Pro — or get it in the Front Office Suite.
Get a Free QuoteNew calls answered. Old customers coming back.
Winback works best alongside the AI receptionist — one system for the whole front office.
See the Receptionist →