The easiest job you'll ever win is one you already won once.

Customer Winback texts your past customers when they're due for service — a friendly check-in from your business, not a marketing blast — and books them back onto your calendar.

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Customer Winback · running

Found: due for annual serviceLast visit · about a year ago

Hi — it's been about a year since we serviced your system. Want us to come take a look before the season hits?

Good timing. Could you do Tuesday?

✓

Rebooked · Tue 1:00 PMStraight onto your schedule

Won back this month +$1,140

Illustrative — your list, your approval, opt-outs honored

The quiet leak

Your best customers are sitting in your CRM, going cold.

The homeowner you installed for last spring is due for a service. The customer from two years ago is about to search "HVAC near me" and might not remember your name. Winning them back costs a text — losing them costs a customer you already paid to earn.

Finds who's due

Winback watches your existing customer list — Jobber, Housecall Pro, or a simple spreadsheet — and spots who's coming up on their service anniversary.

ii.

Sends a friendly text

A short, personal message from your business — "it's been about a year since we serviced your system" — with batches you approve. Opt-outs honored automatically.

iii.

Rebooks the job

When they reply, the job gets booked — same calendar, same CRM, same system as your AI receptionist. Repeat revenue, zero chasing.

Winback only messages your own past customers, under your business's name, with your approval on every batch.

Pricing

$247/mo, on any plan.

One rebooked maintenance visit typically covers the month. Includes up to 500 outreach messages a month — texts and emails combined, more than enough to work a list of a couple thousand customers. Add it to Starter or Pro — or get it in the Front Office Suite.

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Better together