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Flagship productThe receptionist that never lets a call hit voicemail.
TavaTrack's AI receptionist answers your business phone 24/7 in your business's voice, captures the lead, and — on the Pro plan — books the job straight onto your calendar. Nights, weekends, and while you're mid-job.
The basics
What is an AI receptionist?
An AI receptionist is software that answers your business phone the way a great front-desk person would — in a natural, human-sounding voice, not a robotic phone tree. It's trained on your business: the services you offer, the towns you cover, your hours, and how you like jobs handled.
When a customer calls, it picks up instantly — nights, weekends, and while you're on a roof or under a sink. It answers their questions, asks the right ones back (name, number, address, the job, how urgent), and can offer your real availability and book the appointment straight into your calendar or field-service software.
Unlike voicemail, nobody is asked to "leave a message." Unlike a traditional answering service, nothing sits in a callback queue — the job gets booked while your competitor's phone is still ringing.
What it does
From ring to booked job — without you lifting a finger.
Answers every call, 24/7
Picks up on the first ring — even when several calls land at once — in a natural voice trained on your services and your service area. No busy signal, no hold music, no voicemail.
Captures every detail
Name, number, address, the job, how urgent. It qualifies the work, screens the tire-kickers, and texts you the full picture the moment the call ends.
Books the job
On Pro, it offers your real availability and drops confirmed appointments straight into your calendar or field-service software — honoring your hours, buffers, and rules. Confirmations sent automatically.
How it stacks up
AI receptionist vs. the ways calls get handled today.
| Capability | TavaTrack AI Receptionist | Answering service | Voicemail | Office staff |
|---|---|---|---|---|
| Answers 24/7 | Yes — every call, day or night | Often costs extra after hours | Rings all night — most callers won't leave a message | Business hours only |
| Books jobs on your calendar | Yes, on Pro — offers real availability, sends confirmations | Usually takes a message for callback | No | Yes, when not on another call |
| Knows your business | Yes — trained on your services, area & rules | Generic script | No | Yes |
| Simultaneous calls | Yes — no busy signal, ever | Callers may queue or hold | One mailbox | One call at a time |
| Typical cost | From $347/mo, month-to-month | Per-minute or per-call fees add up | "Free" — but missed jobs aren't | $3,000+/mo in wages |
Based on how TavaTrack works. Answering-service and staffing specifics vary by provider and market.
Built for the trades
The calls you're losing today — handled.
The 9 PM no-cool call
A homeowner's A/C dies on the hottest night of the year. Your AI receptionist picks up on the first ring, captures the address and urgency, and offers your first opening — before they ever dial the next contractor in the search results.
The Sunday burst pipe
Water's coming through the ceiling and you're at your kid's game. The call gets answered, the urgent job gets flagged, and the details land in your pocket — you decide whether to roll a truck or book it for the morning.
The estimate you couldn't take
A panel-upgrade lead calls while you're elbow-deep in a service call. Instead of voicemail, they get a real conversation — and you get a qualified, booked estimate on your calendar.
Plans
Simple plans that fit how you work.
Starter keeps every lead in your pocket. Pro closes the loop and books the job for you. Bigger or particular? We build it custom.
- Answers every call 24/7 in your voice
- Captures & texts you every lead
- Urgent calls flagged so they reach you fast
- Everything in Starter
- Books jobs into your calendar or CRM
- High call volume & multiple locations
- Custom integrations with your systems
- Custom call flows, routing & workflows
Not sure where you fit? See full pricing →
Questions
The things contractors ask first.
Will it sound like a robot to my customers?
How long does setup take?
What if the AI can't handle a call?
Will it work with my scheduling software?
Month-to-month · No contract
Hear it answer a call
like yours.
Book a free 15-minute demo and hear your AI receptionist answer, capture the lead, and book the job — for a business like yours.
Book a live demo